AIP Supply Terms of Service

  1. Terms

By accessing the website at, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

  1. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on AIP Supply’ website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on AIP Supply’ website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by AIP Supply at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
  1. Disclaimer

  1. The materials on AIP Supply’ website are provided on an ‘as is’ basis. AIP Supply makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, AIP Supply does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
  1. Limitations

In no event shall AIP Supply or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on AIP Supply’ website, even if AIP Supply or a AIP Supply authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

  1. Accuracy of materials

The materials appearing on AIP Supply’ website could include technical, typographical, or photographic errors. AIP Supply does not warrant that any of the materials on its website are accurate, complete or current. AIP Supply may make changes to the materials contained on its website at any time without notice. However AIP Supply does not make any commitment to update the materials.

  1. Links

AIP Supply has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by AIP Supply of the site. Use of any such linked website is at the user’s own risk.

  1. Modifications

AIP Supply may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

  1. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Iowa and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.


Please read these Terms and Conditions carefully. They contain important information about your rights and obligations when doing business with AIP Supply (“we” or “us” or “our”). By doing business with us (visiting and/or using the Website and/or accepting an offer from us) you fully and unconditionally agree to these Terms and Conditions. Any offer provided by us is conditioned upon your acceptance of this Terms and Conditions Agreement. By using this site and/or accepting an offer from us, you represent that you lawfully consent to U.S. jurisdiction for all purposes on our site as if a resident of the U.S., and have the right, authority and capacity to enter into this Terms and Conditions Agreement.


AIP Supply warrants certain products against any defects that are due to faulty materials or workmanship. We reserve the right to determine if materials were originally defective, or if they were subject to misuse, negligence, or alteration by someone other than AIP Supply.

Length of warranty depends on the Product, but may range between 30 days to 5 years.

In such cases, only alterations authorized in writing by an officer of AIP Supply will be considered for repair or replacement. Warranty does not extend to products needing repair or replacement due to normal wear, negligence or accident.

Materials to be replaced or repaired must be sent to our home office, transportation prepaid.


All products covered by this warranty will be serviced at AIP Supply’ designated service center.


All products covered by this warranty will be serviced at AIP Supply’ designated service center.

In order to obtain service under this limited warranty, customer must notify AIP Supply of the claimed defect before the expiration of the limited warranty period and obtain from AIP Supply a return authorization number for return of the product to the designated AIP Supply service center.

To contact the AIP Supply technical support, call 319-200-8179.

Unless otherwise instructed by AIP Supply, all products returned under warranty are to be shipped to the following address. The AIP Supply supplied RMA form must be included in the shipping container.

AIP Supply Service Center
RMA# xxxxxxxx-xxx
883 Shaver Road, Cedar Rapids, IA 52402

The RMA number is to be legibly written on the outside of the shipping container. Returns without an RMA number may be rejected. Product must be re-packaged in its original factory shipping packaging when returned for warranty service. If the original packaging is not available, customer must purchase packaging material from AIP Supply.

Warranty is considered void if products are not returned in original or AIP Supply authorized packaging. Contact AIP Supply with any questions.

Product shall be returned to AIP Supply in clean condition. If product returned is extensively dirty, AIP Supply may choose, in its sole determination, to refuse the product for repair and send product back to Customer, or clean the product and charge the customer a $25 cleaning fee, regardless of applicable warranty state.

AIP Supply assumes no liability for damage or loss in transit.


Customer shall be responsible for packaging and shipping the product to the designated AIP Supply service center, with shipping charges prepaid by the customer. AIP Supply shall pay for the return of the product, via ground (2-5 days) to the Customer’s location. Expedited shipping is also available at the Customer’s expense. The customer shall be responsible for paying all shipping charges, duties, taxes, and any other charges for products returned to any other locations.

Warranty is subject to the limitations and exclusions set forth in the paragraphs that follow.

Damage and other repairs

Product returned for warranty service where the problem is deemed to be outside of warranty is subject to a service charge plus shipping costs. Service performed outside the scope of this warranty will be charged at current time and material rates plus shipping costs.




Warranty coverage shall not apply to any claimed defect, failure or damage which AIP Supply determines was caused by: abuse, neglect, improper use of product; failure to provide product maintenance, including but not limited to cleaning of the product in accordance with product reference guide; installation or service of product by other than AIP Supply representatives; use of product with any other instrument, equipment or apparatus; modification or alteration of product or units with Warranty Void labels that have been tampered with. External cables and replacement of upper window/cartridge due to scratching, stains or other degradation will not be covered under the warranty. External power supplies returned for service must be accompanied by the original product for performance of service.

Returned products that AIP Supply has determined are not covered by warranty will be charged the AIP Supply standard repair rates in effect for repair of product. Replacement of product due to scratching stains or other degradation will not be covered under warranty. If a product is determined to be un-repairable, the customer will be notified and the product can be returned to customer at their request. A minimum service fee may be charged.

This warranty specifically excludes damage to the product including, but not limited to, the following:

  • Damage during shipment other than original shipment to customer;
  • Damage caused by impact with other objects, or drops and falls.
  • Damage caused by the use of the product for purposes other than those for which it was designed;
  • Damage caused by any other abuse, misuse, neglect, accident, negligence, mishandling or misapplication;
  • Damage caused by products not supplied by AIP Supply or failures which result from alterations, modifications or foreign objects;
  • Damage from improper maintenance; or
  • Damage attributable to acts of God.

In no event shall AIP Supply be liable, whether in contract, negligence, tort, or on any other basis, for cover or for incidental, consequential, punitive or exemplary damages arising out of or in connection with the sale, services, maintenance, use, performance, failure, or interruption in the operation of the hardware, software or services, even if AIP Supply is advised of the possibility of such damages.

Limitation of liability


AIP Supply’s entire liability and Customer’s sole and exclusive remedy for any product that fails to comply with this warranty shall be, at AIP Supply’s option and expense: (i) to repair the non-conforming product; or (ii) to provide an equivalent replacement. Customer is responsible for returning the non-conforming product, properly packaged, to the AIP Supply service center. Replacement parts or units shall not extend the original warranty and shall have a ninety (90) day limited warranty for defects in materials and workmanship.

The warranty period is not extended as a result of upgrading the product. To receive warranty service, the customer must promptly notify AIP Supply of the warranty claim prior to expiration of the applicable warranty period.

AIP Supply has the right to suspend warranty support for any customer with unpaid past due invoices.


This warranty is not transferable and applies only to the original end-user and the original product.

Risk of loss

Customer shall bear risk of loss or damage for product in transit to AIP Supply. AIP Supply shall assume risk of loss or damage for product in AIP Supply possession or product being returned to customer by AIP Supply, except such loss or damage as may be caused by the negligence of customer, its agents or employees. In the absence of specific written instructions for the return of product to customer, AIP Supply will select the carrier, but AIP Supply shall not thereby assume any liability in connection with the return shipment.


Due to unavoidable style modifications and enhancements, products of comparable cost and style for those illustrated on our website may be substituted. We reserve the right to withdraw any product offering without prior notification.

Order Changes & Cancellations

Product manufacturing changes after final proof approval will be subject to additional charges. Customer is responsible for all costs incurred prior to cancellation and will be billed accordingly.   See separate section for terms pertaining to rented items.   

Credit / Payment Terms

All orders must be paid in full prior to shipment until credit terms are established. We accept Visa, Master Card, and American Express credit cards.


Random printed samples available. Contact Customer Care for details.


Artwork shown in the catalog is for illustrative purposes only. By submitting order and artwork to the factory, the customer represents that the use or display of artwork will not violate applicable laws or client restrictions and hereby holds the factory harmless.

Claims / Returns

Any damages or discrepancies must be reported within 48 hours of receipt of merchandise. Factory reserves the right to not honor any claims not reported within 48 hours. Please note, all returns are subject to prior approval by a Customer Care Representative. Returns will not be accepted after 30 days and cannot be returned without prior authorization from factory. Returns may be subject to a 25% restocking fee. Contact Customer Care for additional Claims/Returns processing information.

Attorney Fees and Costs

In the event AIP Supply takes legal action to enforce payment for services rendered, Customer agrees to pay the reasonable attorney fees, court costs, and any other costs and expenses incurred by AIP Supply related to such enforcement.

Client Owned Inventory

We may, from time to time, house materials or inventory owned by Client (“Client Materials”) at our facility (“Our Facility”) in order for us to perform services for Client. We and client desire to agree to the terms and conditions upon which we will store such Client Materials. Accordingly, for good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereby agree as follows:

  1. Client agrees to pay the storage and other fees associated with our storage, inventorying and warehousing of the Client Materials (“Client Materials Warehouse Storage Fees”).
  2. Upon receipt of Client Materials, Client agrees that it shall bear all and insure against all risk of loss at all times while such Client Materials are located at the Our Facility or while such Client Materials are under our direction and control . Unless caused by the gross negligence or willful misconduct, in no event shall we be liable for any loss or damage to the Client Materials.
  3. In the event there is no order or de minimus activity related to the Client Materials for a period of twelve (12) months or upon expiration or termination of a separate Agreement or there are past due storage fees beyond 3 months, we will use reasonable efforts to notify Client of any such Client Materials which remain under our direction or control. Client shall remain liable for all costs related to the shipment of such Client Materials. All outstanding bills must be paid prior to release of Client Materials. If Client does not respond to our attempts to notify Client, we shall have the right to destroy, resell or otherwise dispose of such Client Materials and Client shall be liable for all costs and expenses related thereto, including but not limited to all costs of shipment, destruction, resale, enforcement of and collection under this Agreement, including reasonable attorneys’ fees.
  4. This Addendum shall remain in effect until such time as we are no longer in possession or control of any Client Materials provided that either party may terminate this Addendum immediately for cause upon written notice (including email), which notice will include a ten (10) business day opportunity to cure. Either party may terminate this Addendum for convenience upon sixty (60) days written notice to the other party.

Concepts, Designs, Plans created by Us

All concepts, designs and/or plans created by AIP Supply is copyrighted and owned by AIP Supply. Use of our design and/or plan to build the structure or reverse engineer the item, without the express written consent of AIP Supply is expressly prohibited. The overall form as well as the arrangement and composition of spaces and elements are considered protected by copyright. Unauthorized use of our design and/or plan can legally result in cessation of construction and/or monetary compensation to AIP Supply.


All trademarks, service marks and trade names of ours used on the Website are trademarks or registered trademarks of us in the U.S. and/or other countries. They may not be used without our prior express written permission. All other trademarks that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to or endorsed by us.

Sharing Information

By using the Website, you agree not to upload, post, email or otherwise send or transmit any material that: (1) contains viruses, worms, Trojan horses, defects, date bombs, time bombs or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Website; (2) is abusive, illegal, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights or otherwise objectionable or which may give rise to liability or violate any law; (3) is in violation of a copyright, trademark or other intellectual property or other right of any person; (4) requests personally identifiable information; or (5) contains any advertisement, solicitations, chain letters, pyramid schemes, investment opportunities or other unsolicited commercial communication.

Your Submissions

If you choose to upload or otherwise submit any material to us, including without limitation, video photographs, images, text, graphics, sounds, data, or files to the Website, by uploading such video or photographs you represent and warrant that: (1) you own or otherwise possess all necessary rights with respect to your Submissions; (2) your Submissions do not and will not infringe, misappropriate, use or disclose without authorization, or otherwise violate any intellectual property or proprietary rights of any third party; and (3) you hereby consent to the use of your likeness, and you acknowledge you have obtained the written consent, release, and/or permission of every identifiable individual who appears in a Submission to use such individual’s likeness, or if any such identifiable individual is under the age of eighteen (18), you have obtained such written consent, release and/or permission from such individual’s parent or guardian (and you agree to provide to us with a copy of any such consents, releases and/or permission upon our request).

We may request that you submit evidence of your ownership of or right to use your Submissions. If, upon such request, we do not receive information we deem sufficient to evidence such rights, we reserve the right to: (i) suspend the shipping of an order or service relating to such content, and/or (ii) share the content and information regarding the member with governmental organizations, law enforcement authorities or other third parties.

Our Use of Information Submitted

You agree that we are free to use any comments, information, reviews, feedback, postings, materials, company logo or mark, photographs, artwork, ideas, or any other content contained in any communication you may send to us, without notice, compensation or acknowledgement to you, for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products and services and creating, modifying or improving the Website or other products or services. For ideas and/or suggestions that you submit, you hereby irrevocably assign any intellectual property rights in such ideas and suggestions to us.


You agree to comply with all applicable laws, statutes and regulations regarding your use of this Site and your purchase of products or services (if applicable). We may, in our sole discretion report actual or perceived violations of law to law enforcement or appropriate authorities. If we become aware of any potential violation of the Terms of Use or our Privacy Policy, we may (but are not obligated to) conduct an investigation to determine the appropriate enforcement action, during which we may suspend services or terminate the account of any customer being investigated.


We reserve the right in our sole discretion to terminate or restrict your use of the Website or our Services, without notice, for any or no reason, and without liability to you or any third party. You agree that we shall not be liable to you or any third party for any termination of your access to the Website or our Services. At our sole discretion, we may modify or remove any User Content that violates or is inconsistent with these Terms of Use or their intent, that your conduct is disruptive, or you have violated the law, these Terms of Use, or the rights of us or another user. We will have no liability to you for any deletion of your User Content.

We may also change, suspend, or discontinue any aspect of the Website or the Services at any time, including the availability of any feature or content without prior notice. Any updates to the Site will be subject to these Terms and Conditions.


You agree to indemnify, defend and hold us, our shareholders, officers, directors, employees and agents harmless from and against any third-party claim or cause of action, including reasonable attorneys’ fees and court costs, arising, directly or indirectly, in whole or in part, out of your use of the Website or your violation of these Terms and Conditions, any law or the rights of any third party

Electronic Notices

By using the Website or ordering a product or service from us, you agree to receive electronic communications from us. You agree that any notice, agreement, disclosure or other communication that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.


This agreement is controlled and operated within the United States, and is not intended to be subject to the laws or jurisdiction of any country or territory other than that of the United States. We do not represent or warrant that this agreement or any part thereof are appropriate or available for use in any particular jurisdiction. Those who choose to use this site or purchase from us do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules, and regulations.

If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the extent or scope of such provision. Our failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of that or any other provision. These Terms and Conditions set forth the entire understanding and agreement between you and us with respect to the subject matter hereof.